Tech Support Intern

We are looking for a Tech Support Intern who is interested in technology, SaaS platforms, AI products, and customer experience. This role is ideal for someone who enjoys helping users, solving problems, and working closely with fast-moving startup teams. You’ll support platform users, assist with onboarding and troubleshooting, help improve user experience, and gain hands-on experience working inside an AI startup environment.

Assist users with onboarding and account setup Help troubleshoot technical and platform-related issues Support users with navigating platform workflows and tools Help document FAQs and support processes Track recurring issues and communicate feedback internally Collaborate with technical and product teams Support customer engagement and user experience improvements Assist with support operations and platform guidance

Strong communication and interpersonal skills Interest in AI, SaaS platforms, startups, or customer support Basic technical troubleshooting ability Organized, proactive, and willing to learn Ability to communicate clearly and professionally Comfortable working independently in a remote environment Familiarity with digital tools and platforms is a plus IT, Business, Communications, or related majors preferred but not required

Direct mentorship from startup leadership Hands-on experience inside a growing AI startup Flexible remote work environment Exposure to AI products and SaaS operations Real-world customer support and problem-solving experience Opportunity to improve communication and operational skills Potential for long-term growth opportunities within ATAPIC Opportunity to contribute ideas and make meaningful impact early