Privacy Policy
Last Updated: February 14, 2025
At ATAPIC, we value your trust and are committed to protecting your privacy. This Data Privacy Policy explains what information we collect, how we use it, and how we keep it secure.
Information We Collect
User Identification Data
- Email Address: Used for authentication and communication
- Device Name: To identify connected devices
System Telemetry Data
- Performance Metrics: CPU, memory, and disk usage data
- IP Connections: For suspicious activity detection
- Application Hashes: For cybersecurity threat detection
How We Use Your Data
System Monitoring
Monitor and report system health and performance
AI Troubleshooting
Provide real-time insights and issue detection
Threat Detection
Identify potential cybersecurity threats
How We Protect Your Data
Security Measures
- Encryption: All data is encrypted during transmission and at rest
- Authentication: Multi-layered authentication system
- Access Control: Strict authorization for personnel
Compliance
Data is hosted on trusted platform Azure, which comply with industry security standards.
Your Rights and Choices
Access and Review
You can view all data ATAPIC collects about your account and devices at any time.
Data Deletion
Request deletion of your account and associated data. Telemetry data is automatically deleted after 7 days.
Opt-Out Options
Control your preferences for non-critical notifications and data collection.
Contact Information
Get in Touch
- Email: privacy@atapic.com
-
Address:
ATAPIC Inc
6650 Rivers Ave Ste 105
PMB 726652
North Charleston, SC 29406-4829 US